Privacy Policy

1. Introduction

Zutto Digital Private Limited (“Zutto”, “we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Deepshorts (the “Service”). It is drafted in accordance with the Information Technology Act 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011 (“SPDI Rules”), and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021 (“IT Rules 2021”).

By accessing or using the Service, you consent to the practices described here. If you do not agree, please refrain from using the Service.

2. Scope

This Policy applies to all users located in India. We may expand to other jurisdictions in the future and will update this Policy accordingly.

3. Information We Collect

CategoryData ElementsSource
User‑suppliedFull name, email address, age/date of birth (self‑declared 18+), profile photo (imported from Google account), in‑app content preferencesDuring sign‑up / profile edit
Automatically collectedDevice identifiers (Android ID / IDFV), IP address and coarse location, app usage analytics and event logs, crash & diagnostic reportsCollected via AWS, Firebase, Mixpanel SDKs
PaymentTokenised payment instrument details (handled by payment gateways such as Razorpay/PhonePe; Deepshorts does not store raw card/UPI credentials)When you purchase a subscription

We do not collect government ID numbers, biometrics, or other sensitive personal data as defined under the SPDI Rules.

4. Legal Basis for Processing

We process your data on the following grounds:

  • Consent — when you voluntarily provide information or grant permissions.
  • Performance of Contract — to deliver and manage your subscription.
  • Legitimate Interests — to secure and improve the Service, provided such interests are not overridden by your rights.

5. How We Use Your Information

  • Create and manage your account.
  • Provide personalised content recommendations.
  • Process payments and manage subscriptions.
  • Diagnose crashes, analyse usage, and improve features.
  • Send service‑related communications (e.g., price changes, policy updates).
  • Enforce our Terms & Conditions and comply with legal obligations.

6. Disclosure to Third Parties

We share data only as necessary with the following processors, each bound by confidentiality and security obligations:

PurposeVendor / Service
Cloud hosting & storageAmazon Web Services (AWS India regions); select assets cached worldwide via Amazon CloudFront CDN
Analytics & diagnosticsFirebase (Google LLC), Mixpanel Inc.
Payment processing (future release)Razorpay Software Pvt Ltd, PhonePe Pvt Ltd

We will update this list as we onboard additional processors.

7. Cross‑Border Transfers

Primary storage is in India. Certain static assets may transit or be cached in servers located outside India through the CloudFront CDN. We employ contractual safeguards and industry‑standard security measures for such transfers.

8. Data Retention

Data TypeRetention Period
Account data (active users)For the life of the account
Account data after user‑initiated deletion30 days (grace period for reversal / billing reconciliation)
Usage & analytics logs6 months, then anonymised or deleted
Payment records & invoices8 years (statutory accounting under Indian law)
User‑generated contentWhile account is active; deletions respected within 30 days

9. Your Rights & Choices

You may exercise the following rights by emailing support@deepshorts.ai:

  • Access or obtain a copy of your personal data.
  • Correct or update inaccurate data.
  • Delete your account and associated data.
  • Withdraw consent or object to certain processing.
  • Ask how your data is processed.

We will respond within 30 days of receiving a verifiable request.

10. Security Measures

  • Transport‑Layer Security (TLS) for all network traffic.
  • Encryption at rest for database storage.
  • Role‑based access controls and audit logging.
  • Regular vulnerability scans and annual penetration testing.
  • PCI‑DSS‑compliant payment gateways.

11. Children's Privacy

Deepshorts is intended for users 18 years and older. We do not knowingly collect data from anyone under 18. If you believe a minor has provided personal data, contact us for prompt deletion.

12. Updates to This Policy

We may update this Policy from time to time. We will post the revised version in‑app and send a prominent notice at least 7 days in advance of material changes. Continued use after the effective date constitutes acceptance.

13. Contact & Grievance Officer

Designate required under IT Rules 2021 — to be appointed. In the interim, please direct all grievances or privacy questions to:

Email: support@deepshorts.ai

Postal: Zutto Digital Pvt Ltd, 349, 3rd Floor, ITI Layout, HSR Layout, Bengaluru 560068